Service Request Ticket - # 19355

Service Request Information

CONTACT Name Jack Larrison, Roben   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2007 11:51 AM
Department Advancement & Foundation Phone 88468
Location Email arctic@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030514[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 36RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E0:4E:14

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Feb 15, 2007 12:35 PM 
the monitor was plugged into the wrong place
 Add Attachment
Brian Smith Feb 15, 2007 12:34 PM 
this is done.
Add Attachment
Brian Smith Feb 15, 2007 11:59 AM 
Task reassigned to Brian Smith.
 Add Attachment
Brian Smith Feb 15, 2007 11:59 AM 
going to take a look.
 Add Attachment
Jonathan Guillen Feb 15, 2007 11:53 AM 
They'd like this done ASAP as they are using the 
monitor for display purposes for a tour that will 
be happening shortly.
Add Attachment
Jonathan Guillen Feb 15, 2007 11:52 AM 
They are setting up a PC. The PC is on and the 
monitor is hooked in, but the screen remains 
blank.
Add Attachment