Service Request Ticket - # 19360

Service Request Information

CONTACT Name Davis, Shirley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2007 04:39 PM
Department Registrar’s Office Phone 88806
Location Email daviss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030723[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. C2F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:47

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Feb 20, 2007 10:58 AM 
I was up there working on another ticket so I
checked in. Problem DID still exist. Ran updates
manually, fixed. Ticket's still closed.
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Michael Orr Feb 20, 2007 09:53 AM 
Task reassigned to Michael Orr.
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Michael Orr Feb 20, 2007 09:53 AM 
She said this is no longer happening and that we
can close the ticket.
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Courtney Wehner Feb 15, 2007 04:39 PM 
Her computer will be available tomorrow morning 
at 8a.
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