Service Request Ticket - # 19365

Service Request Information

CONTACT Name Strand, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2007 08:32 AM
Department Humanities Division Phone 88325
Location Email strandc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030596[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HG30Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:51:E8

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 27, 2007 04:40 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Feb 27, 2007 04:40 PM 
She said that she wasn't having any problems
anymore. Closing the task.
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Michael Orr Feb 22, 2007 08:21 AM 
Called her about ticket 19442. left vm for times.
Odds are that this error is the one causing both
tickets if this one is still in existance.
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Michael Orr Feb 21, 2007 12:23 PM 
She called in today with a Word problem (ticket
19442) so I'm guessing she's at least got icons back.
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Brad Dougherty Feb 20, 2007 02:18 PM 
I called her back requesting the status of her
issue and her availability.
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James Varieur Feb 16, 2007 08:33 AM 
Host application error 0x7c918fea reference 
number 0x101c751f6 memory could not be written
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