Service Request Ticket - # 19372

Service Request Information

CONTACT Name Orloff, Carole   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2007 11:54 AM
Department Advancement & Foundation Phone 88333
Location Email fineart@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030627[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag HTC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. HTC0Y41 Location ITC 207 Storage (was UA Phonathon Student Station)

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FD:2E

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Feb 19, 2007 02:50 PM 
Task reassigned to Brian Smith.
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Brian Smith Feb 19, 2007 02:50 PM 
this was due to the servers being down. I called 
her and everything is fine.
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Courtney Wehner Feb 16, 2007 11:56 AM 
Then it told her that the system could not long 
her on. She tried again and now it will let her 
on to her desktop but it will not let her bring 
up email. She will be in her office till 3p. She 
needs to be able to access her email ASAP because 
her life is on it.
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