Service Request Ticket

Service Request Information

CONTACT	Name	Carlson, Jan	Date	Feb 16, 2007 05:03 PM
	Department	Advancement & Foundation	Phone	88725
	Location		Email	carlsonj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20060514 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	HP Officejet Pro K550 Color Printer # C8157A#201
	Serial No.	MY6BF6123Y	Location	PDR
	Model	C8157A	Hostname
	Notes	USB local inkjet printer	Ink/Toner Refill

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	dougherb@wou.edu	88925

Entered by	Date	Memo
Brad Dougherty			Email Public
Entered by	Date	Memo
Brad Dougherty	Feb 20, 2007 03:41 PM	Installed.	Add Attachment
Brad Dougherty	Feb 20, 2007 02:56 PM	Task reassigned to Brad Dougherty.	Add Attachment
Brad Dougherty	Feb 20, 2007 11:09 AM	I just spoke with her. She said that her office will be open all day. There is a printer already on her desk and she said she wants us to setup the new printer in its place.	Add Attachment
Kevin Elmore	Feb 20, 2007 08:51 AM	She's waiting for the printer now, and can't be around this afternoon.	Add Attachment
Courtney Wehner	Feb 19, 2007 04:21 PM	She called back and said that she is waiting for someone to deliver her stuff. She will be in the office till 5p tonight and back at 8a tomorrow. Thanks	Add Attachment
Audrey Macken	Feb 19, 2007 01:25 PM	She is back from lunch.	Add Attachment
Michael Orr	Feb 19, 2007 12:31 PM	Called for times. She's evidently out for lunch atm.	Add Attachment
Tricia Flaherty	Feb 16, 2007 05:08 PM	drivers are on T- T:\1. Drivers\Printer\Hewlett Packard\Officejet\OfficeJet Pro K550 I have the printer and invoice on Inventory workbench in ITC008	Add Attachment