Service Request Ticket - # 19399

Service Request Information

CONTACT Name Williamson, Melody   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2007 10:09 AM
Department Phone 88278
Location Email williamm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030512[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 22RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E0:3A:7B

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 23, 2007 10:38 AM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brad Dougherty Feb 23, 2007 10:38 AM 
I re-installed the connector and that seemed to
fix the issue. Closing the task.
 Add Attachment
Jonathan Guillen Feb 22, 2007 11:19 AM 
Ellis called back wondering about the status of 
this request. The popups occur in any program and 
it is almost work impairing.
Add Attachment
Audrey Macken Feb 19, 2007 10:11 AM 
Micheal Ellis called and said that when she is 
trying to access outlook, the login screen will 
pop up with her username and password already 
typed in. If she clicks ok, the window will pop 
up again. If she clicks cancel, it will pop up 
again, and if she tries re-entering the username 
and/or password and clicks ok it will pop up 
again.
Add Attachment