Service Request Ticket

Service Request Information

CONTACT	Name	Barry, Angie	Date	Feb 19, 2007 11:33 AM
	Department	Campus Public Safety	Phone	88481
	Location		Email	barrya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20050957 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Inspiron 700m, Pentium M, 2GHz,400MHz FSB, 12.1-in WXGA
	Serial No.	27GBX81	Location	PDR
	CPU	Pentium M 2.0 GHz
	OS	Unknown	Software
	Wired NIC	00:12:3F:6A:03:D6
	Wireless NIC	00:13:CE:38:C1:35

TECHS	Submitted by	Audrey Macken	Contact	clubdubdub@hotmail.com	88925
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Feb 19, 2007 04:36 PM	done.	Add Attachment
Courtney Wehner	Feb 19, 2007 04:15 PM	She called back and said that she is at her desk.	Add Attachment
Myron Hoeckle (Student)	Feb 19, 2007 04:12 PM	called asked for times.	Add Attachment
Joe Crowe	Feb 19, 2007 03:15 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Audrey Macken	Feb 19, 2007 01:10 PM	She was out to lunch, but is back now.	Add Attachment
Michael Orr	Feb 19, 2007 12:34 PM	Called for time to go by.	Add Attachment
Audrey Macken	Feb 19, 2007 11:33 AM	This is a laptop that they check out to students. It has a message on the screen that the wou student login is expired. The computer is on Angie's desk.	Add Attachment