Service Request Ticket - # 19417

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2007 08:34 AM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060234[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. F1L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Adobe CS3 Design Standard WIN from P0062312

Wired NIC 00:13:72:A6:59:E9

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Feb 20, 2007 09:43 AM 
Task reassigned to Michael Orr.
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Michael Orr Feb 20, 2007 09:43 AM 
 Was an SVChost problem. Ran scripts, manually
installed updates, all good.
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Michael Orr Feb 20, 2007 09:02 AM 
Heading up
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Kevin Elmore Feb 20, 2007 08:35 AM 
She can't get the sound to come on the radio 
station she's listening to.  Non work impeding.  
It's a new computer she got last week.
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