Service Request Ticket

Service Request Information

CONTACT	Name	Alderson, Kathryn L.	Date	Feb 20, 2007 09:27 AM
	Department		Phone	88441
	Location		Email	aldersk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20060077 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	HP LaserJet 4350DTN Printer #Q5409A#ABA
	Serial No.	SCNGXH37714	Location	PDR - Picked up by PP on 12/8/10
	Model	PQ5409A	Hostname
	Notes	HP 4350 maintenance kit FROM p0063296 10/2007, Fuser for HP LJ 4350TN RM1-1082-BB from P0064534	Ink/Toner Refill
	Wired NIC	00:14:38:D2:71:D1

TECHS	Submitted by	Kevin Elmore	Contact	kelmore@wou.edu	88925
	Primary Technician		Contact	crowej@wou.edu	88955

Entered by	Date	Memo
Joe Crowe			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Mar 14, 2007 03:41 PM	Task reassigned to Joe Crowe.	Add Attachment
Myron Hoeckle (Student)	Feb 20, 2007 02:56 PM	new fuser is in order.	Add Attachment
Myron Hoeckle (Student)	Feb 20, 2007 10:50 AM	Task reassigned to Myron Hoeckle.	Add Attachment
Myron Hoeckle (Student)	Feb 20, 2007 10:50 AM	it was in the fuser and I dropped it, we may need to order a new one.	Add Attachment
Kevin Elmore	Feb 20, 2007 09:29 AM	88418 - Library Info desk extension called in by Tammy Monnette (student worker).	Add Attachment