Service Request Ticket - # 19425

Service Request Information

CONTACT Name Zygmont, Zenon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2007 10:33 AM
Department Business/Economics Division Phone 88244
Location Email zygmonz@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030821[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034708; 17
Serial No. MX08G152476051BGAESP Location PDR
TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact clubdubdub@hotmail.com 88925

Tracking

Entered by Date Memo
Audrey Macken
Email

Public
Entered by Date Memo
Audrey Macken Feb 21, 2007 09:12 AM 
There was a message on his screen saying the 
updates have been completed and his computer 
seems to be working fine. He will call back if 
there is any further trouble.
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Audrey Macken Feb 21, 2007 09:11 AM 
Task reassigned to Audrey Macken.
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Kevin Elmore Feb 20, 2007 10:35 AM 
There are 38 updates to be installed and he's 
getting an svchost when windows tries to install 
the updates on shutdown.
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