Service Request Ticket - # 19433

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2007 08:29 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010805[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.7Ghz
Serial No. 10WGJ11 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 from P0052634, Microsoft Publisher, Schedular Plus, Optimum Settings 2, Adobe Pagemaker 6.5, Filemaker Pro 5.0, PageMaker 7.0 (P0043887), Label Matrixv7 (P0047440)

Wired NIC 00:02:B3:AA:8D:8A

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 23, 2007 09:19 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Feb 23, 2007 09:19 AM 
She works for TRI and WUC. Since she doesn't use
the TRI I: drive I had Alex remove her from the
tristudents group.

It's working now.
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Kevin Elmore Feb 23, 2007 08:52 AM 
She will be in until noon today
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Audrey Macken Feb 21, 2007 08:32 AM 
The rest of the message says 'code 80070055, 
source wshnetwork.mapnetwork drive' Marta Bunse 
is the student worker who called this in. It will 
not allow her to access anything on the computer. 
She said that it appears that she is the only one 
having this problem. She will be in until noon.
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