Service Request Ticket - # 19440

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2007 10:02 AM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051151[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB009B Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:9D:CC

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 01, 2007 05:48 PM 
Replaced the keyboard. This ticket was for the
same issue as ticket 19540. Both tickets have been
closed. System is working just now.
 Add Attachment
Michael Orr Mar 01, 2007 03:48 PM 
Task reassigned to Michael Orr.
 Add Attachment
Joe Crowe Feb 28, 2007 02:47 PM 
really
 Add Attachment
Audrey Macken Feb 21, 2007 10:03 AM 
This is thin client #2.
 Add Attachment
Audrey Macken Feb 21, 2007 10:02 AM 
They have to use caps lock to capitalize certain 
letters.
Add Attachment