Service Request Ticket - # 19449

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2007 03:40 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040932[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 1700n Laser Printer with 4 year warranty
Serial No. DVWS951 Location PDR

Model 1700N Hostname
Notes resumes.wou.edu Ink/Toner Refill

Wired NIC 00:04:00:C3:45:97

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 07, 2007 01:53 PM 
deli'd by Brian.
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Brad Dougherty Mar 05, 2007 11:23 AM 
Task reassigned to Joe Crowe.
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Brad Dougherty Mar 05, 2007 10:18 AM 
It looks like it needs some new rollers. I'll talk
to Joe about this when he gets in.
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Brad Dougherty Mar 05, 2007 09:26 AM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Feb 21, 2007 03:41 PM 
The printer is located in WUC 119. SOmeone came 
by to work on this same problem and said there 
was nothing wrong. She can not print because it 
jams everytime she tries to print.
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