Service Request Ticket

Service Request Information

CONTACT	Name	Hansen, Jennifer	Date	Feb 21, 2007 03:42 PM
	Department	Service Learning & Career Development	Phone	88652
	Location		Email	hansenj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20031335 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP LaserJet 2300dn
	Serial No.	JPBFG16601	Location	PDR
	Model	Q2475A#ABA	Hostname
	Notes	Duplex, Roller Kit for HP LJ 2300dn #KIT-FEED-2300-PNO from P0064584 2-2008	Ink/Toner Refill

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	crowej@wou.edu	88955

Entered by	Date	Memo
Joe Crowe			Email Public
Entered by	Date	Memo
Joe Crowe	Mar 13, 2007 03:47 PM	created a printer on radar. Will update the scripte to reflect the change.	Add Attachment
Joe Crowe	Mar 13, 2007 01:42 PM	Task reassigned to Joe Crowe.	Add Attachment
Joe Crowe	Mar 13, 2007 01:42 PM	scheduled for today after Skyler.	Add Attachment
Jonathan Guillen	Mar 08, 2007 08:24 AM	Clarification. His computer is still not "pulling from the regular tray."	Add Attachment
Jonathan Guillen	Mar 08, 2007 08:23 AM	Jennifer called. Everyone's computer is working great, except for the Director's computer in his office, WC 119B (couldn't get a WOU number).	Add Attachment
Brad Dougherty	Mar 05, 2007 10:16 AM	I reset the printer to factory defaults. Its working now.	Add Attachment
Brad Dougherty	Mar 05, 2007 09:27 AM	Task reassigned to Brad Dougherty.	Add Attachment
Courtney Wehner	Feb 21, 2007 03:43 PM	It tells you to load lables even when they are not trying to print lables. She has checked her computer settings to make sure it is not her computer. Everyone who is set up to print to this printer has this problem. The printer is located in WUC 119.	Add Attachment