Service Request Ticket - # 19452

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2007 04:06 PM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060180[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 19in flat panel monitor #1907FP
Serial No. CN0CC299641806822W5A Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 07, 2007 01:53 PM 
del'd by Brian
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Joe Crowe Mar 05, 2007 05:21 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Mar 02, 2007 12:18 PM 
putting a thin client into place
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Joe Crowe Mar 02, 2007 12:12 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Mar 02, 2007 12:11 PM 
ordered a new ps.  Moved the machine to the
warranty items box.
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Michael Orr Mar 01, 2007 05:55 PM 
The computer was on the first island of systems
near the color printers in the library.
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Michael Orr Mar 01, 2007 05:54 PM 
This was the same issue as in ticket 19568. This
system has the amber light problem and is
currently sitting on my desk. Description has been
updated to show that we need to get a replacement
thin client over there.
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Michael Orr Mar 01, 2007 03:48 PM 
Task reassigned to Michael Orr.
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Myron Hoeckle (Student) Feb 26, 2007 04:53 PM 
tray picked up.
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Courtney Wehner Feb 21, 2007 04:07 PM 
He said that they cannot get it to turn back on. 
The thin client is located over by the color 
printers in the Library. You can go to the info 
desk if you need help finding it.
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