Service Request Ticket - # 19467

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2007 10:01 AM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030595[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:47

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Feb 23, 2007 10:44 AM 
piercegr and unknown
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Joe Crowe Feb 23, 2007 10:44 AM 
Task reassigned to Joe Crowe.
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Courtney Wehner Feb 23, 2007 10:15 AM 
****This is an email****
These are the errors:
 ----- The following addresses had permanent 
fatal errors -----

    (reason: 554 5.4.6 Too many hops)

    (reason: 554 5.4.6 Too many hops)

Reporting-MTA: dns; cougar.WOU.EDU
Arrival-Date: Fri, 23 Feb 2007 09:50:35 -0800 
(PST)

Final-Recipient: RFC822; pierceg@mail.wou.edu
Action: failed
Status: 5.4.6
Diagnostic-Code: SMTP; 554 5.4.6 Too many hops
Last-Attempt-Date: Fri, 23 Feb 2007 09:51:55 -
0800 (PST)

Final-Recipient: RFC822; robisor@mail.wou.edu
Action: failed
Status: 5.4.6
Diagnostic-Code: SMTP; 554 5.4.6 Too many hops
Last-Attempt-Date: Fri, 23 Feb 2007 09:51:55 -
0800 (PST)

What does "too many hops" mean and why does this 
not send?
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Courtney Wehner Feb 23, 2007 10:02 AM 
It appears like it was sent and then she gets a 
email with an error message. She is emailing me 
the error now...
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