Service Request Ticket - # 19468

Service Request Information

CONTACT Name Galey, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2007 10:05 AM
Department Phone 88659
Location Email galeyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010803[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.7Ghz
Serial No. C0WGJ11 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software MS Office Pro 2003 from P0052634
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 23, 2007 10:48 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Feb 23, 2007 10:48 AM 
She was trying to save files to a CD. I walked her
through the process of burning a CD.
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Courtney Wehner Feb 23, 2007 10:13 AM 
I called and told the techs.
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Courtney Wehner Feb 23, 2007 10:07 AM 
She needs this before 2p today because she is 
doing this for the Student government and they 
are leaving on a retreat then.
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