Service Request Ticket - # 19473

Service Request Information

CONTACT Name Clason, Elise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2007 12:44 PM
Department Phone 88889
Location Email clasone@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020696[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-08152-47605-26I-ABC1 Location PDR
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Kevin Elmore Feb 27, 2007 10:35 AM 
She called today looking to see where she was in 
the queue.  I told her that the task is marked 
completed.  She reports that the problem persists.
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Joe Crowe Feb 25, 2007 05:10 AM 
I scanned their I drive and cleaned almost 1000 
instances.
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Joe Crowe Feb 25, 2007 05:09 AM 
Task reassigned to Joe Crowe.
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Jonathan Guillen Feb 23, 2007 12:45 PM 
She got this message last week and the machine 
was reghosted, but now she has it again.
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