Service Request Ticket - # 19478

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2007 04:20 PM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060334[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB010E Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:83:D1


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Mar 02, 2007 03:04 PM
Inventory Updated.
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Myron Hoeckle (Student) Feb 27, 2007 09:54 AM
awaiting specialty software Joe spoke of, will
they need a specific ts server?
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Myron Hoeckle (Student) Feb 27, 2007 08:16 AM
Task reassigned to Myron Hoeckle.
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Tricia Flaherty Feb 23, 2007 04:25 PM
This is not for Nancy but for the OFfice Squad 
room Station #2.  Nancy is only a point of 
contact for delivery and setup.There is also a 
optiplex going to this location(Service 
Request19477).  This machine and accessories are 
on table(shaun G. old desk area) with GFA setup 
forms, etc.   Make sure that you answer all 
questions about how to use a thin client, from 
printing, to login, and what programs are 
available and how to get to them. Be as thorough 
as possible to make the transfer from desktop PC 
to thin client be a positive one.
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