Service Request Ticket - # 19517

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2007 08:37 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020704[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2G55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office Pro 2003 from P0056071, Macromedia Dreamweaver, Adobe Acrobat 6.0

Wired NIC 00:07:E9:78:14:7E

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Feb 27, 2007 09:23 AM 
went over and it 'magically' was working...
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Myron Hoeckle (Student) Feb 27, 2007 08:48 AM 
Task reassigned to Myron Hoeckle.
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Kevin Elmore Feb 27, 2007 08:38 AM 
She has tried restarting and now the I: drive is 
not showing up in "My Computer" This is a work 
stoppage.  Anytime to call is the best time.
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