Service Request Ticket - # 19518

Service Request Information

CONTACT Name Tripp, Carol   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2007 08:43 AM
Department Phone 88882
Location Email trippc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020684[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. H855X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Macromedia DreamWeaver MX, Acrobat 6 Standard

Wired NIC 00:07:E9:6A:33:6A

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 27, 2007 11:30 AM 
Monitor died due to power surges and lack of a
powerstrip.
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Brad Dougherty Feb 27, 2007 10:58 AM 
Task reassigned to Brad Dougherty.
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Kevin Elmore Feb 27, 2007 08:44 AM 
Everything is plugged in correctly.  The computer 
is on and mouse is working...(numlock light is 
on) but no monitor.  Will be here all day today.
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