Service Request Ticket - # 19531

Service Request Information

CONTACT Name Amerson, Ingrid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2007 01:59 PM
Department The Research Institute Phone 88334
Location Email amersoi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060416[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-1-Z-00
Serial No. 0639YB08D4 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:57:88:99

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Feb 27, 2007 04:22 PM 
NTF
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Joe Crowe Feb 27, 2007 04:21 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Feb 27, 2007 02:03 PM 
#88743 is the number to the Butterfly Room in 
Todd Hall, she would like a call there once the 
task is complete. Thanks
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Courtney Wehner Feb 27, 2007 02:01 PM 
The computer is in TO 138. It is unattended and 
she is worried that someone can gain access to 
it. She is going now to get the WOU #. She said 
it was working fine until she printed a doc and 
than tried to X out of Word.
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