Service Request Ticket - # 19533

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2007 02:25 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030629[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag CSC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. CSC0Y41 Location Cannot locate 7/2010 email from Cara

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320 Auction!

Wired NIC 00:0C:F1:EA:5A:61

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 02, 2007 02:59 PM 
This is done. Inv updated.
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Brian Smith Mar 02, 2007 02:12 PM 
Task reassigned to Brian Smith.
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Jonathan Guillen Mar 02, 2007 02:09 PM 
User called. Please refer to task #19556
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Brian Smith Mar 01, 2007 12:58 PM 
this machine is not even set up at the moment 
because they were having a new desk installed.
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Jonathan Guillen Mar 01, 2007 11:21 AM 
Just to confirm. The machine to have Auction! 
installed on is WOU# 20030629[Edit Inv]
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Jonathan Guillen Mar 01, 2007 11:14 AM 
User called back inquiring about the status of 
this request. They have student workers who need 
this software.
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Courtney Wehner Feb 27, 2007 02:25 PM 
****This is an email****
...of The Cottage and also we need to have it 
installed on the Terminal Server (?) so that the 
person at station 20060460[Edit Inv] can use it. If you 
have questions please contact me.
 
Thank you.
 
Jan
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