Service Request Ticket - # 19544

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 28, 2007 10:41 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051168[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB80CB FRU S#0619BB80AC Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:61

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 28, 2007 11:06 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Feb 28, 2007 11:06 AM 
TS7 was having problems.
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Audrey Macken Feb 28, 2007 10:43 AM 
He tried turning it off and turning it back on. 
He entered his username and password and it went 
to a blue screen and won't do anything else. He 
can't do anything until this is fixed.
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