Service Request Ticket - # 19548

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 28, 2007 02:56 PM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060221[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 33L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Filemaker pro 5.0 from P0038341 moved from W#20010874

Wired NIC 00:13:72:A8:B3:D5

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 02, 2007 12:06 AM 
done last night
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Joe Crowe Mar 02, 2007 12:06 AM 
Task reassigned to Joe Crowe.
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Michael Orr Mar 01, 2007 09:35 AM 
Task reassigned to Network Admin.
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Christian Mendez Feb 28, 2007 02:57 PM 
Needs to have her employee access the I Drive. As 
of now, her employee can log into the maches, but 
cannot access the drive.

Employee name:
Townsend, Kimberly
V00015407
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