Service Request Ticket - # 19552

Service Request Information

CONTACT Name Wolfe, Gail   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2007 09:30 AM
Department Financial Aid Phone 88682
Location Email wolfeg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020465[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 4150, 14.1SXGA+, P4-1.7GHz
Serial No. 86KP921 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0040921

Wireless NIC 00:07:0E:B4:19:8B

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 12, 2007 03:13 PM 
memory installed
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Brian Smith Mar 12, 2007 02:25 PM 
Task reassigned to Brian Smith.
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Courtney Carlson Mar 08, 2007 01:36 PM 
Gail returning Brian's call... any time during 
business hours (8am-5pm) is a good time to come 
into the financial aide office to install memory.
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Brian Smith Mar 07, 2007 11:21 AM 
called and left a voicemail for a good time for 
us to come and install the ram
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Tricia Flaherty Mar 01, 2007 09:32 AM 
I have put the memory and invoice in a tech inbox
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