Service Request Ticket - # 19556

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2007 10:07 AM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030629[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag CSC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. CSC0Y41 Location Cannot locate 7/2010 email from Cara

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320 Auction!

Wired NIC 00:0C:F1:EA:5A:61

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 02, 2007 02:59 PM 
This is done. Inv updated.
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Brian Smith Mar 02, 2007 02:14 PM 
Task reassigned to Brian Smith.
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Jonathan Guillen Mar 02, 2007 02:09 PM 
Jan Carlson called. The computers have not been 
set up yet, and consequently task# 19533 has not 
been completed.
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Jonathan Guillen Mar 01, 2007 11:21 AM 
Jenny called to confirm that Dionne's computer 
should be moved out to the front desk.
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Jonathan Guillen Mar 01, 2007 11:16 AM 
Jan Carlson called. There is some confusion among 
several tasks. This computer will stay in 
Dionne's office. The computer that used to be in 
Dionne's office will now be put in the front area 
on the new desk.
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Brad Dougherty Mar 01, 2007 10:39 AM 
I moved the machine to Dionne's room. They are
going to call us when they are ready for us to
move Dionne's machine to the new desk.
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Brad Dougherty Mar 01, 2007 10:30 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Mar 01, 2007 10:30 AM 
Headed over.
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Jonathan Guillen Mar 01, 2007 10:09 AM 
They will be receiving a new desk in the 
reception area, but there is a PC sitting on the 
current desk and they aren't sure what to do with 
it. Jenny couldn't tell me what we were supposed 
to do with the PC, if it was going to be put back 
on the new desk or not. The new desk will be 
delivered in an hour.
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