Service Request Ticket - # 19589

Service Request Information

CONTACT Name Behmard, Hamid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2007 08:47 AM
Department Mathematics Phone 88869
Location Email behmarh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030704[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag FTCOY41 Description Dimension 4600, P4-2.80GHz
Serial No. FTCOY41 Location ITC 207 Storage (was Ron Richards)

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro 2003 from P0047320, Adobe Acrobat 7 from P0055113 Moved to W20080032

Wired NIC 00:0C:F1:E9:B9:8F

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact clubdubdub@hotmail.com 88925

Tracking

Entered by Date Memo
Audrey Macken
Email

Public
Entered by Date Memo
Audrey Macken Mar 05, 2007 01:15 PM 
Task reassigned to Audrey Macken.
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Audrey Macken Mar 05, 2007 01:14 PM 
He remembered that he changed some of the 
settings.
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Audrey Macken Mar 05, 2007 08:48 AM 
He logged on this morning and the appearance of 
his computer is completely different. The picture 
on his desktop is not the one he set, he can get 
to his h drive, but not any other drives, and 
when he clicks on the 'start' menu, there are no 
shortcuts to programs.
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