Service Request Ticket - # 19590

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2007 08:59 AM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040655[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 74T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751,Dreamweaver MX 2004,Publisher,Acrobat6 Pro Upgraded to Acrobat 7 Pro from P0057703 6/2006, PL/SQL developer, OmniPage Pro Office v. 14.0 #E709A-F00-14.0 from P0047841

Wired NIC 00:11:43:BB:12:CC


TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact clubdubdub@hotmail.com 88925

Tracking

Entered by Date Memo
Audrey Macken
Email

Public

Entered by Date Memo
Audrey Macken Mar 05, 2007 09:43 AM
Task reassigned to Audrey Macken.
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Audrey Macken Mar 05, 2007 09:42 AM
She figured it out.
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Audrey Macken Mar 05, 2007 09:00 AM
When she tries to open it, it acts like it is 
working, but then it says 'done' in the lower 
left corner. There is still nothing on the screen 
at that point.
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