Service Request Ticket - # 19618

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2007 09:59 AM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030459[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. MX02Y3114760541GDEK5 Location PDR
TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Mar 06, 2007 12:33 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Mar 06, 2007 12:32 PM 
thin client was reset.
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Kevin Elmore Mar 06, 2007 10:01 AM 
The machine is located behind the reference desk.
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Kevin Elmore Mar 06, 2007 10:01 AM 
A student's word document was up when the thin 
client froze.  The student worker (Pami) 
unplugged the client and plugged it back in, but 
the same screen came up.
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