Service Request Ticket - # 19639

Service Request Information

CONTACT Name Braza, Jerry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2007 12:07 PM
Department Health & Exercise Science Phone 88253
Location Email brazaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20031311[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 17in Flat Panel LCD Monitors #1703FP
Serial No. MX02Y3114760545QAWFC Location PDR

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Mar 21, 2007 03:41 PM
well A: it wasn't outlook... B: his menu bar was
turned off, turned it on and WOW you rock!
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Myron Hoeckle (Student) Mar 21, 2007 03:25 PM
Task reassigned to Myron Hoeckle.
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Audrey Macken Mar 21, 2007 10:51 AM
He will be available after 1:15 today. He would 
like to speak to someone about this.
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Joe Crowe Mar 19, 2007 04:55 PM
Remoted into his desktop...Outlook is not
installed.  Maybe it's his laptop?  The WOU #
above is the monitor...so no help there.
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Joe Crowe Mar 19, 2007 04:49 PM
Called and left a msg
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Audrey Macken Mar 07, 2007 12:07 PM
He is not getting any error message, but Outlook 
will not open any attachments. He would like a 
call back about this.
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