Service Request Ticket - # 19678

Service Request Information

CONTACT Name Sprenger, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2007 09:13 AM
Department Phone 14006
Location Email sprengec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060395[Edit Inv] (opens in a new window) Bldg/Room ITC 111
Service Tag 63WJ0C1 Description Dell XPS 1210 laptop, 1.86GHz/667MHz/2MB
Serial No. 63WJ0C1 Location Cindy Springer

CPU Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)


OS Software MS Office PRo 2003 from P0059359

Wired NIC 00:15:C5:5A:09:83


Wireless NIC 00:18:DE:3C:D2:25

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 12, 2007 07:18 PM 
part ordered
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Joe Crowe Mar 09, 2007 01:18 PM 
scheduled to see Cindy on Monday when two laptops
are in
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Joe Crowe Mar 09, 2007 01:18 PM 
Task reassigned to Joe Crowe.
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Kevin Elmore Mar 09, 2007 09:15 AM 
One day when the the power adapter was charging 
the battery, she tried to startup and nothing 
happened.  She assumes it's a battery issue.
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