Service Request Ticket - # 19681

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2007 10:21 AM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010443[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description PO: P0034434; LaserJet 4100DTN
Serial No. USGNJ07046 Location PDR

Model J4169A Hostname
Notes duplexing PPM: 25 NIC: 00-01-E6-4D-4E-21 Ink/Toner Refill

Wired NIC 00:01:E6:4D:4E:21

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 09, 2007 03:19 PM 
it was the tray settings.  I also added 2 rollers.
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Joe Crowe Mar 09, 2007 02:50 PM 
not yet on radar.
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Joe Crowe Mar 09, 2007 02:50 PM 
rose.wou.edu
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Kevin Elmore Mar 09, 2007 10:22 AM 
a document had already started and the printer 
gave this error:"Custom size needed" when all the 
jobs in the queue were 8.5 x 11.
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