Service Request Ticket - # 19682

Service Request Information

CONTACT Name Gilbert, Stewart   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2007 02:10 PM
Department University Computing Solutions Phone 88761
Location Email gilberts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040951[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag H64WR71 Description OptiPlex GX280, Pentium 4, 3.20GHz, 1M, 800MHz
Serial No. H64WR71 Location UCS spare GX 280

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0053329

Wired NIC 00:12:3F:86:F9:38

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Mar 09, 2007 02:33 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Mar 09, 2007 02:33 PM 
He had set his date to 2012. I set it back to
2007. He can log back in now.
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Jonathan Guillen Mar 09, 2007 02:19 PM 
This is causing work stoppage issues. Radioing 
tech support.
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Jonathan Guillen Mar 09, 2007 02:11 PM 
He came in and didn't have the WOU # with him. He 
cannot log into MASH or locally.
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