Service Request Ticket - # 19686

Service Request Information

CONTACT Name Gibbons, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2007 03:29 PM
Department Social Science Phone 88317
Location Email gibbons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030679[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Dreamweaver MX 2004 from P0050020

Wired NIC 00:0C:F1:EA:57:0D

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 20, 2007 01:57 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Mar 19, 2007 05:43 PM 
Also called and left a message.
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Brian Smith Mar 15, 2007 10:46 AM 
called and left a voicemail for availability.
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Joe Crowe Mar 13, 2007 01:47 PM 
called..busy signal
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Jonathan Guillen Mar 09, 2007 03:30 PM 
After he logs in, he does not have the H: drive 
mapped, but he does have the I: drive and others. 
He does not have his favorites in IE. Opening 
email attachments is also very slow. He noticed 
this slowness starting today.
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