Service Request Ticket - # 19692

Service Request Information

CONTACT Name Branets, Val   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2007 08:11 AM
Department Facilities Services/ Custodial Services Phone 88451
Location Email branetsv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030614[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. DL80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F7:74

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 19, 2007 05:00 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Mar 19, 2007 05:00 PM 
According to log, she's been logging in.
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Audrey Macken Mar 12, 2007 08:14 AM 
She got a message saying that her computer has 
been quarantined. She tried to update the anti 
virus software, but it wouldn't let her. She was 
going to try calling Landers lab when they open 
at 2, or Mike Ellis when he gets in at 9.
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