Service Request Ticket - # 19702

Service Request Information

CONTACT Name Holmquist, Solveig   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2007 10:48 AM
Department Creative Arts/Music Phone 88437
Location Email holmqus@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040756[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. qp5120glpnz Location Bill Kernan

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0051830

Wired NIC 00:11:24:32:CF:AC

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 12, 2007 11:29 AM 
this was taken care of by the time I got over 
there.
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Brian Smith Mar 12, 2007 11:24 AM 
Task reassigned to Brian Smith.
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Brian Smith Mar 12, 2007 11:24 AM 
going to take a look.
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Audrey Macken Mar 12, 2007 10:48 AM 
She was trying to delete an email and the screen 
went black. That was about 20 minutes ago.
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