Service Request Ticket - # 19704

Service Request Information

CONTACT Name Parpart, Jerrie Lee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2007 11:06 AM
Department Library & Media Services Phone 88419
Location Email parparj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020685[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034708; 17
Serial No. MX08G152476051BGAESP Location PDR
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Alex Ichinoe Mar 12, 2007 02:55 PM 
Removed all network mapping via Tools>Disconnect
Network Drive. Select all drives and click OK.
Then logout and in. All is well. Closing the ticket.
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Joan Guralnick Mar 12, 2007 11:10 AM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Audrey Macken Mar 12, 2007 11:07 AM 
Her H drive is also missing. She has tried 
rebooting twice.
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