Service Request Ticket - # 19708

Service Request Information

CONTACT Name Sprenger, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2007 11:19 AM
Department Phone 14006
Location Email sprengec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030762[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7PC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047503, Dreamweaver MX 2004 from P0049292

Wired NIC 00:0C:F1:E9:FA:54

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Alex Ichinoe Mar 12, 2007 02:55 PM 
Removed all network mapping via Tools>Disconnect
Network Drive. Select all drives and click OK.
Then logout and in. All is well. Closing the ticket.
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Joan Guralnick Mar 12, 2007 11:25 AM 
If this isn't your concern please put it back in 
ucs tech
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Joan Guralnick Mar 12, 2007 11:25 AM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Audrey Macken Mar 12, 2007 11:20 AM 
She is not getting any kind of error message, she 
just doesn't have an I drive today.
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