Service Request Ticket - # 19723

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2007 03:11 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051133[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00A7 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8F:51

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Mar 13, 2007 09:35 AM 
the machine is not frozen...
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Michael Orr Mar 13, 2007 09:00 AM 
Task reassigned to Myron Hoeckle.
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Courtney Wehner Mar 12, 2007 03:14 PM 
She called back and said that this one is the 
only one that is frozen. She tried everything she 
knew to unfreeze it.
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Courtney Wehner Mar 12, 2007 03:12 PM 
The WOU # above is just one of the machines that 
is not working.
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