Service Request Ticket - # 19730

Service Request Information

CONTACT Name Nicks, Bill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2007 08:18 AM
Department Business Services Phone 88008
Location Email nicksb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030800[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7SF0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:11:39

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Michael Orr Mar 13, 2007 08:39 AM 
Task reassigned to Network Admin.
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Kevin Elmore Mar 13, 2007 08:21 AM 
a good time call is after 9:30 till end of the 
day.
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Kevin Elmore Mar 13, 2007 08:19 AM 
Paul Lambert was the last one to use the machine, 
and Mr. Nicks can't get his logon name to go 
away.  Now, he's been locked out for too many 
unsuccessful logon attempts.  He says he's been 
locked out for a week.
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