Service Request Ticket - # 19731

Service Request Information

CONTACT Name Brown, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2007 08:28 AM
Department Natural Science Division Phone 88265
Location Email brownk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030851[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D4F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:38:E2

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 13, 2007 08:48 AM 
Task reassigned to Michael Orr.
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Michael Orr Mar 13, 2007 08:48 AM 
Remote connected. Disconnected network drives,
logged back in. Problem solved.
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Kevin Elmore Mar 13, 2007 08:30 AM 
source:
wsh network.map network drive.

That's the rest of what's on the screen in front 
of here.  She's been having this problem for 4 or 
5 days on all of the computers in the Earth 
Science lab.
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