Service Request Ticket - # 19732

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2007 08:33 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 13, 2007 08:49 AM 
Task reassigned to Michael Orr.
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Michael Orr Mar 13, 2007 08:44 AM 
Remote connected. Disconnected all network drives
and relogged. Problem solved.
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Kevin Elmore Mar 13, 2007 08:36 AM 
This was an email request from carlsonj@wou.edu 
that only had "
 
See attached. I get this error every time I log 
in. My computer is 20030618[Edit Inv]."  In the message, 
and with the screen shot attached.
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Kevin Elmore Mar 13, 2007 08:34 AM 
Here's another script error.  She sent a screen 
capture .gif file that says "The local device 
name is already in use."  I've been getting a lot 
of these errors today, concerning H: drive access.
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