Service Request Ticket - # 19748

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2007 02:02 PM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050987[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. CPPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135

Wired NIC 00:12:3F:CD:5A:7D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 15, 2007 10:01 AM 
Task reassigned to Michael Orr.
 Add Attachment
Michael Orr Mar 15, 2007 10:01 AM 
When I got there she said the problem had resolved
itself yesterday. Closing ticket.
 Add Attachment
Michael Orr Mar 15, 2007 09:53 AM 
Since Bill's currently helping the President of
the University with something I'm going to walk
over to the health center and see if I can take
care of this.
 Add Attachment
Michael Orr Mar 15, 2007 09:44 AM 
Called to see if now was a good time to come over
and check it out. Tami answered and asked to put
me on hold. I said ok and was on hold for 10
minutes. Disconnected the call without leaving a
message. Bill needed help carrying something so
I'm doing that instead.
 Add Attachment
Courtney Wehner Mar 13, 2007 02:03 PM 
"Security Warning, the current webpage is trying 
to open a site in your trusted site list. Do you 
want to allow? Yes or No" She said yes and 
nothing happens. The computer is in the back, so 
go to the front desk first. They are there till 
6p.
 Add Attachment