Service Request Ticket - # 19751

Service Request Information

CONTACT Name Grim, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2007 03:21 PM
Department Creative Arts/Theater-Dance Phone 88417
Location Email grims@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050959[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description PowerBook 15in 1.67GHz SuperDrive #Z0C9
Serial No. W8549JRPSX2 Location PDR 2023 Giveaway

CPU G4 1.5GHz


OS Unknown Software MS Office Pro 2004 from P0055222

Wired NIC 00:11:24:D6:04:72


Wireless NIC 00:14:51:D8:76:A1


Bluetooth NIC 00:14:51:D4:A6:1C

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Mar 14, 2007 10:58 AM 
The previous note is not related to this task.

I actually installed VLC on his machine and it
works now.
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Brad Dougherty Mar 14, 2007 10:56 AM 
I replaced the default profile with a working one
from a lab image.

The machine has been delivered.
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Brad Dougherty Mar 13, 2007 03:26 PM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Mar 13, 2007 03:23 PM 
He said that it needs to be updated. He can bring 
the laptop to our office or someone can come and 
pick it up.
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