Service Request Ticket - # 19756

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2007 04:21 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040979[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag CJ42P71 Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. CJ42P71 Location UNKNOWN

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:D0:D3:18


Wireless NIC 00:12:F0:88:1C:99

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 14, 2007 06:18 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Mar 14, 2007 01:39 PM 
It's in the tech outbox 3
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Joe Crowe Mar 14, 2007 01:30 PM 
It's in the tech outbox
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Joe Crowe Mar 14, 2007 01:30 PM 
part can be dropped off.
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Joe Crowe Mar 13, 2007 10:04 PM 
part ordered
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Michael Orr Mar 13, 2007 05:07 PM 
Assigned to Joe for warranty replacement.
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Michael Orr Mar 13, 2007 05:07 PM 
Task reassigned to Joe Crowe.
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Michael Orr Mar 13, 2007 05:05 PM 
Grabbed the cable. This cable was one from the
student check out bags not from the cabinets
behind the checkout desk.

However, the cabinet doors could be easily removed
with a Phillips screwdriver.
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Michael Orr Mar 13, 2007 04:57 PM 
Task reassigned to Michael Orr.
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Michael Orr Mar 13, 2007 04:57 PM 
Going over to pick it up.
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Courtney Wehner Mar 13, 2007 04:21 PM 
You can pick up the cord at the front desk.
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