Drive was installed and appeared to work. 

Drive is in outbox 1

part ordered

Got the CD out with a paperclip. There is
something wrong with the drive. The drive will
eject and close just fine with no CD inside, but
with a CD in it refuses to eject and keeps trying
to spin up the CD. The only way to remove the CDs
is with the paperclip method.

I'm going to talk to Joe to see if we can either
order her a replacement drive or if we have one
sitting around.

Inventory says that this machine is under warranty
until 5/26/07 so we should probably get an order
in sooner rather than later if that's the route we
take.

She should be in all day, but if she happens to 
go somewhere, her door will be open.

She said that this is not super important but she 
would like help with this tomorrow because she 
will need to use her CD drive then.