Service Request Ticket - # 19759

Service Request Information

CONTACT Name Perkins, Portia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2007 08:17 AM
Department Computer Science Division Phone 88480
Location Email perkinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020178[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500 Pentium 4 at 2.53Ghz
Serial No. C45LR11 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software Office XP Pro from P0038829

Wired NIC 00:08:A1:14:CC:1C

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 14, 2007 12:53 PM 
Task reassigned to Michael Orr.
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Michael Orr Mar 14, 2007 12:53 PM 
Called and she said it was taken care of early
this morning. Closing ticket.
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Audrey Macken Mar 14, 2007 08:21 AM 
She was checking a date a year from now and then 
changed it back to today. She then got an error 
message about the time not matching (she didn't 
have it in front of her). She tried rebooting and 
now is unable to log in to her computer.
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