Service Request Ticket - # 19768

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2007 09:08 AM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
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Entered by Date Memo
Brad Dougherty Mar 14, 2007 10:44 AM 
Task reassigned to Brian Witt.
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Brian Witt Mar 14, 2007 10:43 AM 
Disconnected all network drives and had her log
back in. I also ran GPupdate for good measure.
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Audrey Macken Mar 14, 2007 10:18 AM 
I called Brad and let him know this is high 
priority.
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Audrey Macken Mar 14, 2007 10:18 AM 
Mike Stewart,  22041068, is also having this 
problem. It is keeping him from working.
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Audrey Macken Mar 14, 2007 09:11 AM 
Lisa and Cindi Mafit are both having this problem 
(they are in the same office). The first time 
they start up their computers in the morning they 
have no local drives. This started last week, but 
they got an error message before. This time there 
was no error message, but still no drives. If 
they restart the computers they will show up.
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