Service Request Ticket - # 19772

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2007 09:32 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Mar 14, 2007 10:09 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Mar 14, 2007 10:09 AM 
I ran CCleaner and that seemed to fix the issue.

Closing the task.
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Audrey Macken Mar 14, 2007 09:34 AM 
This happened for the first time yesterday. When 
she clicks on the banner icon on her desktop she 
gets a message that says 'Server not found'.
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